Privacy Policy
Last updated: April 21, 2026
1. Introduction
This Privacy Policy describes how LingoEval (“we”, “us”) collects, uses, and shares personal information when you use our website and subscription services (the “Service”).
By using the Service, you agree to this policy. If you do not agree, please do not use the Service.
2. Information we collect
Account and profile. When you register or log in, we collect identifiers such as your email address and authentication data managed by our identity provider.
Content and usage. We collect information you submit through the Service (for example, answers, text, or audio you provide for practice and AI-assisted evaluation) and data about how you use features, sessions, and preferences.
Technical data. We automatically collect certain technical information, such as device type, browser, approximate location derived from IP address, and server logs for security and reliability.
Payments. Subscription payments are processed by a third-party payment processor. We do not receive or store your full payment card number on our servers; the processor provides us with limited billing metadata (for example, subscription status and transaction references) as needed to operate the Service.
3. How we use information
We use personal information to:
- Provide, operate, and maintain the Service
- Process subscriptions and communicate about your account
- Improve features, quality, and security
- Respond to support requests and comply with legal obligations
- Detect, prevent, and address fraud, abuse, or technical issues
4. Legal bases (EEA, UK, and similar regions)
Where applicable law requires a legal basis, we rely on performance of a contract, legitimate interests (such as securing and improving the Service, balanced against your rights), consent where required, and legal obligation.
5. How we share information
We share personal information with vendors and service providers who process data on our behalf (for example, hosting, authentication, payments, analytics, email delivery, and AI or infrastructure partners necessary to deliver the Service), subject to appropriate safeguards.
We may disclose information if required by law, to protect rights and safety, or in connection with a business transfer (such as a merger), as permitted by law.
6. Retention
We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and applicable law.
7. Security
We implement reasonable technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.
8. International transfers
We may process and store information in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for transfers.
9. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. You may also have the right to lodge a complaint with a supervisory authority.
To exercise applicable rights, contact us using the details below. We may need to verify your identity before responding.
10. Children
The Service is not directed to children under the age where parental consent is required in their jurisdiction. We do not knowingly collect personal information from such children.
11. Cookies and similar technologies
We use cookies and similar technologies for essential functionality, preferences, analytics, and security. You can control cookies through your browser settings where supported.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and adjust the “Last updated” date. Material changes may be communicated through the Service or by email where appropriate.
13. Contact
For questions about this Privacy Policy or our privacy practices, contact: