Refund Policy
Last updated: April 21, 2026
1. Overview
This Refund Policy governs all purchases made through our platform. By purchasing a subscription, you agree to the terms outlined below.
Our services provide immediate access to digital content and AI-powered evaluation tools. As such, refunds are limited and subject to the conditions described in this policy.
2. Subscription Billing
All subscriptions are billed in advance on a recurring basis (e.g., monthly or annually, depending on the plan selected).
Subscriptions automatically renew at the end of each billing cycle unless cancelled prior to the renewal date.
3. Refund Eligibility
3.1 First-Time Purchases
If you are a first-time subscriber, you may request a full refund within 7 days of your initial purchase, provided that:
- You have not made substantial use of the platform, including excessive submission of activities for correction, and
- The request is made within the 7-day window from the original purchase date.
We reserve the right to deny refund requests in cases of abuse or excessive usage.
3.2 Renewals
Payments for subscription renewals are non-refundable.
It is your responsibility to cancel your subscription before the renewal date if you do not wish to be charged for the next billing cycle.
3.3 Partial Periods
We do not provide refunds or credits for:
- Partially used subscription periods
- Unused time after cancellation
Once a billing cycle has started, it is considered consumed.
4. Cancellation Policy
You may cancel your subscription at any time via your account settings or the customer billing portal.
- Cancellation prevents future billing
- You will retain access until the end of your current billing period
- Cancellation does not trigger a refund
5. How to Request a Refund
To request a refund, contact us at:
Please state in the body of your email that you are requesting a refund.
Refund requests must be submitted within the applicable eligibility window.
6. Refund Processing
If your refund request is approved:
- Refunds are issued to the original payment method
- Processing may take up to 5–10 business days, depending on your payment provider
7. Abuse and Fraud Prevention
We reserve the right to:
- Deny refund requests in cases of suspected abuse
- Limit multiple refund requests from the same user
- Suspend or terminate accounts that attempt to exploit the refund policy
8. Chargebacks
If you experience an issue with your purchase, we strongly encourage you to contact us before initiating a chargeback.
Initiating a chargeback without prior contact may result in:
- Immediate account suspension
- Loss of access to the platform
9. Legal Rights
Nothing in this policy overrides your rights under applicable consumer protection laws.
If you are entitled to a refund under local regulations, those rights will apply.
10. Contact
For any questions regarding this policy, please contact: